Privacy Policy
Last updated: March 19, 2026
Introduction
Wibe Chat ('we', 'our', 'us') operates wibechat.com. This Privacy Policy explains how we collect, use, and protect your information when you use our website and SDK services.
Information We Collect
We collect information you provide directly: name, email address, company name, and payment information when you sign up. We also collect usage data including API calls, message volumes, and SDK usage patterns to improve our services.
How We Use Your Information
We use your information to: provide and maintain our services, process transactions, send service-related communications, improve our SDK and documentation, provide customer support, and comply with legal obligations.
Data Storage and Security
Your data is stored on secure servers with encryption at rest (AES-256) and in transit (TLS 1.3). We are SOC 2 Type II certified and GDPR compliant. For customers on Enterprise plans, we offer data residency options in the US, EU, and APAC regions.
Third-Party Services
We use third-party services for analytics (Google Analytics), payment processing (Stripe), and email communications (Resend). These services have their own privacy policies.
Your Rights
You have the right to access, correct, or delete your personal data. You can request data export or deletion by contacting privacy@wibechat.com. For EU residents, you have additional rights under GDPR including data portability and the right to object to processing.
Cookies
We use essential cookies for authentication and preferences. We use analytics cookies to understand how visitors use our website. You can disable non-essential cookies in your browser settings.
Contact Us
For privacy-related questions, contact us at privacy@wibechat.com or visit wibechat.com/contact.