Sendbird has been the default recommendation for in-app chat for years, and for good reason — it's a proven, enterprise-grade platform with strong AI chatbot and omnichannel features. But the landscape has shifted. Voice and video are separate add-ons, pricing starts high, and framework support like Flutter has lagged.
Here's a straight comparison for teams weighing the two in 2026.
For large enterprises that need omnichannel messaging (SMS, WhatsApp) and mature AI chatbots, Sendbird is strong. For teams that want text, audio and video in one SDK at a fraction of the entry cost, Wibe is the better fit — especially for social and consumer apps.
Feature comparison
| Feature | Wibe Chat | Sendbird |
|---|---|---|
| Voice + video in the same SDK | ✓ | Separate add-ons |
| Entry price | $99/mo | ~$399/mo |
| First-class Flutter UI kit | ✓ | Limited |
| Social monetization (coins, gifts) | ✓ | ✗ |
| Call analytics & diagnostics | Included | Limited |
| AI agents (MCP server) | ✓ | AI chatbots |
| Free tier | 100 MAU | 25 MAU |
Cost comparison
| Feature | Wibe Chat | Sendbird |
|---|---|---|
| Chat entry (paid) | $99/mo | ~$399/mo |
| Free tier | 100 MAU | 25 MAU |
| Audio / 1,000 min | $0.79 | Add-on |
| Video / 1,000 min | $3.29 | Add-on |
| Video + voice included | ✓ | Priced separately |
Sendbird's entry pricing starts around four times higher than Wibe's, and adding voice and video increases it further since they're billed as separate products. Wibe includes all three in one SDK with published, predictable rates.
Migrating from Sendbird?
Our engineers run a free audit, map your Sendbird integration to Wibe, and stay on call through cutover — with a rollback path at every step.
How to migrate from Sendbird
Migrating from Sendbird is a well-trodden path — the data models are similar and our tooling handles most of the mapping:
- Free migration auditWe map your current Sendbird usage, features and monthly bill, and give you a concrete Wibe cost and migration estimate — no commitment.
- Install Wibe alongside SendbirdAdd the Wibe SDK next to your existing Sendbird integration. Nothing is ripped out on day one — the two run side by side.
- Map channels, users and messagesOur migration tooling maps your Sendbird API calls and events to Wibe's equivalents, so most of your client code changes are mechanical.
- Move history & usersWe help migrate stored message history and user identities so conversations continue seamlessly after cutover.
- Two-week parallel runRoute a share of traffic to Wibe and compare quality, cost and reliability against Sendbird live, with instant rollback if anything looks off.
- Cut over with confidenceFlip the remaining traffic to Wibe and watch it in real time through built-in call and message analytics.
- Decommission SendbirdOnce you're happy, switch Sendbird off. Most teams complete the whole process in three to six weeks.
Frequently asked questions
Wibe runs on redundant infrastructure with published uptime SLAs on higher tiers. The parallel-run migration lets you validate reliability against Sendbird on your own traffic before switching.
Yes — Flutter is a first-class SDK with a full UI kit, which is often the deciding factor for teams moving off Sendbird.