Migration

Migrating from Sendbird to Wibe Chat: A Step-by-Step Guide

RH
Rishin Haris·2026-04-05·10 min read

If you're reading this, you've probably already decided Sendbird isn't the right fit. Maybe the pricing surprised you. Maybe you need voice and video without per-minute charges. Maybe you want better Flutter support.

Whatever the reason, migrating chat providers feels daunting. Here's the process that works.

Before You Start

What data to migrate? Message history (all or recent), user profiles, channel configurations, file attachments.

Downtime tolerance? Zero downtime (parallel SDKs), brief maintenance window, or gradual rollout?

Timeline? Most migrations take 1-2 weeks of engineering, plus a week for testing.

Step 1: Set Up Wibe Chat

import { WibeChatServer } from '@wibechat/server'
const wibe = new WibeChatServer({ apiKey: 'your-server-api-key' })

const channels = await fetchSendbirdChannels()
for (const channel of channels) {
  await wibe.channels.create({
    id: channel.channel_url,
    name: channel.name,
    type: channel.is_group ? 'group' : 'direct',
  })
}

Step 2: Migrate Users

const sendbirdUsers = await fetchAllSendbirdUsers()
for (const user of sendbirdUsers) {
  await wibe.users.create({
    id: user.user_id,
    name: user.nickname,
    avatar: user.profile_url,
  })
}

Step 3: Import Message History

async function importToWibeChat(channelId, messages) {
  for (const msg of messages) {
    await wibe.messages.import({
      channelId,
      userId: msg.user.user_id,
      text: msg.message,
      createdAt: new Date(msg.created_at),
    })
  }
}

Import in chronological order. Wibe Chat preserves the createdAt timestamp.

Step 4: Update Client SDKs

Replace Sendbird's multi-module setup with Wibe Chat's simpler pattern:

Before (Sendbird):

import SendbirdChat from '@sendbird/chat'
import { GroupChannelModule } from '@sendbird/chat/groupChannel'
const sb = SendbirdChat.init({ appId: 'APP_ID', modules: [new GroupChannelModule()] })

After (Wibe Chat):

import { WibeChat, ChatWindow } from '@wibechat/react'
<WibeChat apiKey="your-key"><ChatWindow channelId="your-channel" /></WibeChat>

Step 5: Zero-Downtime Cutover

Phase A (1 week): Dual-write mode. Keep Sendbird running, send new messages to both.

Phase B (1 day): Canary release. Switch 5-10% of users to Wibe Chat. Monitor.

Phase C (1 day): Full cutover. Switch all users. Keep Sendbird read-only for 1 week as safety net.

Common Pitfalls

  • Don't forget to update push notification configs (APNs/FCM)
  • Test offline sync across the cutover boundary
  • Update server-side webhook URLs
  • Media file URLs will reference Sendbird's CDN initially — they'll keep working but eventually migrate them

Timeline

  • Week 1: Setup, user migration, message import
  • Week 2: SDK update, testing, canary release
  • Week 3: Full cutover, monitoring, decommission Sendbird

Total: 1-2 developers for 2-3 weeks.

Frequently Asked Questions

Will I lose message history?

No. The import API preserves timestamps, so conversations look exactly the same after migration. You can import all history or a specific time range.

Can I run both SDKs at the same time?

Yes, and we recommend it. The dual-write approach during migration ensures zero data loss and allows rollback if needed.

Do you offer migration support?

Yes. Wibe Chat provides migration assistance for teams on Growth and Enterprise plans, including dedicated engineering support and a custom migration plan.

How much will I save by switching?

Teams with significant video calling typically see 50-80% cost reduction because Wibe Chat includes video in all plans instead of charging per-minute.

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RH

Rishin Haris

Co-Founder & CEO

Expert in real-time communication infrastructure and developer experiences.

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